The Roadmap to Utility Personalization: 

Lessons from the Pioneers

Today's utility customers have more options for their energy usage than ever, but also expect more relevant and targeted experiences. Utilities are struggling to meet these growing expectations, all while decreasing cost-to-serve, strengthening brand awareness, and improving customer satisfaction. 

Fortunately, utilities can learn from personalization pioneers such as Amazon, Netflix, Lyft and Uber how to overcome customer engagement challenges—without another long IT project. 

Download the eBook to find out how. 

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Best practices in customer personalization learned from: 

AMAZON | LYFT | NETFLIX | UBER

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