PSEG Long Island:

Reducing the Administrative Burden and Improving Efficiency

When PSEG Long Island took ownership of their own home performance program in 2016, improving both the contractor and customer experience was top of mind. The utility sought to reduce the administrative burden on their HPwES® contractors and maximize time completing projects—without doing a massive IT project.

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CASE STUDY

Learn how PSEG Long Island cost-effectively streamlined their programs and cut time spent on manual tasks in a matter of months to: 

  • Save contractors 5,400 hours on projects per year
  • Improve task efficiency for 90% of contractors
  • Increase audit-to-retrofit conversation by 20%
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